Shipping Policy

Last updated: September 1, 2026

Where We Ship

Full US shipping, operating from Texas. Every order leaves our facility in McAllen, Texas. We do not ship internationally.

Processing & Dispatch

Orders are dispatched Monday through Friday, excluding holidays. Orders placed on weekends are processed the next business day. You will receive tracking by email once your order leaves our Texas facility.

Packaging

All compounds ship lyophilized (freeze-dried) in sealed vials, protected against light and impact. Lyophilized peptides are stable at ambient temperature in transit; store them on arrival per the storage guidance included with your order.

Transit Times

Delivery estimates are provided by the carrier and shown at checkout. Expedited options are offered where available. Delivery estimates are provided by the carrier and are not guaranteed.

Tracking & Delivery Issues

Please ensure your shipping address is correct at checkout — we are not responsible for orders sent to an incorrectly entered address. If a package is lost or arrives damaged, contact us within 7 days of the delivery date and we will work with you and the carrier to resolve it (see our Refund Policy).

Risk of Loss

Risk of loss passes to the buyer upon delivery by the carrier to the address provided.

Contact

Shipping questions? Email orders@kinotype.shop or call +1 956 432 1537.